Transcripts and Release of Student Records

Currently enrolled students may request an official transcript through their UNC Asheville OnePort account. Former students and alumni may request an official transcript via the National Student Clearinghouse or in person at the Office of the Registrar. There is no charge for transcripts unless they are requested through the National Student Clearinghouse, which charges a small service fee for processing. Transcripts are issued within one week of the receipt of the official request, except during the beginning and ending weeks of each semester, when more processing time is required. Additional information on ordering a transcript is available on the Office of the Registrar’s website. All financial obligations to the university must be fulfilled before transcripts will be released. Transcripts received from other schools are the property of the university and are not copied or released at any time.

In order to comply with federal regulations, the University of North Carolina at Asheville has adopted institutional policies and procedures to be followed with regard to the disclosure of information from the education records of current and former students. The student record policy of the University of North Carolina at Asheville conforms to the Family Educational Rights and Privacy Act of 1974 (Public Law 93-380). This policy gives a student the right to inspect his or her educational record within a reasonable length of time, to ask for interpretations, and to request that any inaccuracies be corrected. Education records are in the custody of the Office of the Registrar. A student’s UNC Asheville academic transcript is permanently maintained. Other documents are retained pursuant to administrative policies.

The university does not permit access to, or the release of education records, without proper authorization of the student with the following exceptions:

  1. to UNC Asheville officials, including faculty, who require such records in the proper performance of their duties;
  2. in connection with the student’s application for or receipt of financial aid or Veterans Administration benefits;
  3. to organizations conducting studies for educational and governmental agencies (in which case individual students are neither identified nor identifiable);
  4. U.S. government agencies as listed in Public Law 93-380;
  5. parents of a dependent student as defined in the Internal Revenue Code of 1954;
  6. accrediting agencies;
  7. to comply with a judicial order or lawfully issued subpoena;
  8. appropriate persons in connection with an emergency if the knowledge of such information is necessary to protect the health or safety of a student or any other person;
  9. to other University of North Carolina system institutions if the student applies or is accepted for transfer to those institutions; and
  10. directory information

Directory information is defined as: student’s name (including preferred first name), major field of study, class (junior, senior, etc.), enrollment status (full-time, part-time, etc.), dates of attendance at UNC Asheville, degrees and awards received (including Dean’s List, Chancellor’s List and scholarships), participation in select activities and sports, height, hometown, and high school members of athletic teams.

Non-directory information cannot be released to parents or guardians at any time without the authorization of the student. Students can authorize release of non-directory information online through their UNC Asheville OnePort account. This access for an authorized individual, referred to as a proxy, can include grades, unofficial academic transcript, schedule of classes, financial aid and accounts payable information. For more specific information on how to do this, students should refer to the FERPA Release/Proxy Access information of the Office of the Registrar website.